How to teach your AI: facts vs. instructions
The two essentials of your knowledge base — verified business facts vs. behavioral instructions — explained with Arabic examples and step-by-step screenshots of how to add each.
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Short, practical guides your team can follow — from first login to confident go-live on WhatsApp and the web widget.
WhatsApp outbound, explained: marketing vs. customer-service messages
What outbound is, the difference between marketing messages (priced separately at $100 per 1,000 sent) and free customer-service messages, and how to set up API triggers step by step — with dashboard screenshots.
Read the guideWriting WhatsApp templates that get approved — service vs. marketing
A practical guide for shop owners and operators: what Meta actually approves, the difference between service and marketing templates, common rejection reasons, and copy-paste-ready bodies you can adapt today.
Read the guideHow to set up your Safqat AI agent (end-to-end)
The right order for instructions, knowledge, testing in the simulator, and launch — without rushing the moment you turn automation on.
Read the guideHow to set up and install the Web Agent on your website
A complete do-it-yourself guide: configure your website chat agent in the setup wizard, then copy one snippet of code to go live — no developer required.
Read the guideHow to set up a salon WhatsApp sales agent with voice workflows
A fictional walkthrough: build a beauty-salon AI agent that answers voice messages, showcases products, and notifies your team on every order.
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