Inbound
Replies and sells, for you
Every inquiry on WhatsApp or your website gets a reply within seconds. Understands your customer, sells, answers objections, books appointments, and escalates to your team only when a human is truly needed.
Replace your sales and support team with one AI.
Save up to 90% on salaries.
Every message answered in seconds — on WhatsApp and your website, 24/7, in your customer's own voice.
Teams like Nobex Partners and Mudrek Academy replaced entire support and sales teams with Safqat.
Free 7-day trial · No credit card needed
Used by sales and marketing teams at
Meta Business PartnerOfficial partner on Meta's WhatsApp Business Platform
Two engines, one product
Inbound powers your sales and customer service. Outbound powers your marketing and re-engagement.
Outbound
Chases every customer who left
Abandoned cart, signed up without finishing, trialed without subscribing, sitting on your old list — they get an official WhatsApp reply within minutes, and the same agent continues the conversation through to close.
Run it your way: upload a file, or wire your system via API — one call is enough to start the conversation.
Operator app · iOS & Android
Run every conversation from your pocket
Safqat becomes your WhatsApp. Watch the AI handle chats live, take over any conversation with a single tap, and get an instant push the moment a customer needs a human — wherever you are.
We become your WhatsApp
Every customer chat in one inbox — WhatsApp and web together, right on your phone.
Take over the AI anytime
Step into any conversation with a tap and reply yourself, then hand it back to the AI.
Push alerts for escalations
The second a customer needs a person, your phone buzzes — never miss a hot lead.
Now on iOS & Android
09:41
MAI replying
Marcus T.
online
Hi — does the Pro plan include API access and team seats?
09:41Northwind AI
Yes! Pro includes full API access and up to 10 team seats — add more anytime. ⚡
09:41Nice. Can we migrate our data from our current tool?
09:42Northwind AI
Absolutely — guided import is built in, and most teams are fully moved over in under a day.
09:42We're a 50-person team and need a custom annual quote plus a security review.
09:43Escalated to you · enterprise quote
Message…
Three losses we stop
Your customer won't wait
First to reply, wins. If you take minutes on WhatsApp, your customer already opened a competitor's site. Our AI Agent replies in seconds, around the clock, no exceptions.
Most of your customers leave silently
Over 70% of visitors don't complete the purchase. Most product trials don't convert. We open a conversation with each one, finds out why, and brings back the ones it can.
A full sales team at the cost of one employee
Takes no leave, never resigns, no retraining. Works in English, Spanish, Arabic, French, or any other language, with equal fluency, and learns your product in minutes.
Ready to stop losing customers?
Free 7-day trial · No credit card needed
How our customers use it
SaaS companies
Wire your product events via our API — user started the trial and didn't subscribe? Subscription expired? Signed up but never activated? — We open a WhatsApp conversation instantly, figures out the hesitation, and offers the right next step.
A SaaS platform
+32% free-trial recovery
Online stores
Upload abandoned-cart lists manually, or connect your store to us via API to chase every cart the moment it's left. The agent answers shipping, sizing, and payment questions, and closes the order inside the chat.
An online store
Abandoned carts back in play within minutes
Sales & customer service on WhatsApp
Connect a dedicated WhatsApp number for your business to us. The agent replies to every new inquiry, closes the deal, and handles your existing customers — same number, 24/7, in your customer's voice.
A retail brand
One number · sales and service, no gaps
How it works
1
Train your agent
Upload your products, prices, and policies. It learns your style in minutes.
2
Connect official WhatsApp
Link your WhatsApp Business number in a few simple steps from the dashboard. The agent goes live instantly.
3
Run Inbound and Outbound
Inbound runs automatically. For Outbound: upload your customer list from a file, or run it directly from your system via a simple API — every lead in, our AI Agent reaches out within seconds.
Preview WhatsApp-style replies — the same tone your agent uses once trained.
Teams that trust us
From online learning to AI platforms, real teams turning WhatsApp from a team burden into a sales engine that works for them.
A plan for every stage of your growth
Start your 7-day free trial — no charge today. Pick the plan you'll grow into.
Most chosen
Pro
For small and growing businesses
Start from
$89/month
- Everything in Starter
- 25,000 messages / month (2.5× Starter)
- Voice replies, transcription & image understanding
- Lead scoring, auto follow-ups & analytics dashboard
- Scripted replies (keyword-triggered)
- Advanced Outbound — Cart, Trial & Lead recovery
- WhatsApp marketing campaigns to your list
Starter
For solo founders and new businesses
Start from
$29/month
- Built on Meta's official WhatsApp Business API
- AI agent that replies in your customer's voice
- Replies 24/7, closes orders automatically
- 10,000 messages / month
- 1 Web Agent + 1 WhatsApp Agent
- Knowledge base + product catalog
- Human takeover when a chat needs a real person
🔒 7-day free trial · No credit card needed · Cancel anytime.
Ready to stop losing customers?
Free 7-day trial · No credit card needed